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Upcoming Seminars
Friday, 25 March 2011 |
| Customer Resource Accounting Seminar Kelab Darul Ehsan, Taman TAR, Jalan Kerja Air Lama, Ampang Jaya, Selangor |
Customer Resource Accounting
A One-day Workshop There is no doubt that without customers your business would be in serious trouble. Still, many companies do not account for their customer base as well as they should. Customers need to be carefully accounted for to ensure you retain those who are most valuable to you and get rid of those who are not. The accounting function often does not get sufficiently involved with the company's customer base, though it should, because it can make a valuable contribution to managing it. Event Details
Who Should Attend CEOs, CFOs, Finance Directors and Managers, Account Managers and Sales Managers Workshop Approach The workshop will be highly participative, with many exercises and discussions. Participants will prepare an action plan which will be shared with their CEO and the workshop facilitator. There will be a half day follow up session 3 months from the date of the workshop. Topics to be Covered
Contact Persons
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Bob Wrighton MA, Dip Ed, Dip TD, Dip Tchg. |
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Bob is an English-born New Zealander who has lived in Asia for the past 20 years. He has been in the field of human resources for the whole of his working life. He has been an independent management consultant since 1980. Most recently, he has been functioning as an ideas broker, which means that he reads widely, mines new ideas from his reading, links them with ideas already mined and sharing them with managers and companies who are interested in keeping themselves at the cutting edge. Read More about Bob Wrighton... |
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